What’s it about?
The world of work frequently involves managing problems and making decisions – work wouldn’t be work if it didn’t!
On this course, you’ll explore and develop strategies for solving problems and implementing solutions which will help make your day run more smoothly.
What do we cover?
- stages of problem solving: the IDEAL model
- defining the problem and getting to the root cause and effect
- scoping out your problem
- generating ideas and exploring solutions
- making decisions
- implementing and evaluating solutions
- monitoring progress
How do we do it?
Why, by effective problem solving of course! No, this is a highly informative day in which using a combination of facilitator input, discussion, learning activities and an opportunity to try out new techniques with the group.
Who's it for?
Anyone who is regularly tasked with problem solving projects and activities.
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