5 Star Service at VINCI Facilities

We’re delighted to be working again with one of our established clients, VINCI Facilities, on a customer care programme called ‘5 Star Customer Service’. The aim of the programme is to help customer facing employees feel confident in delivering truly ‘5 Star’ standards of service in all aspects of their role. A pilot event has been successfully delivered and we’re looking forward to rolling the programme out across the UK business. We’ll be sharing more news about the programme in future ‘Latest News’ updates. If you think your team would benefit from some fresh impetus, new ideas and perspectives on how to wow your customers, then why not give us a call? It’s what we do! For contact details, see the foot of our website below.